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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deb Asen

Deb Asen

March 7, 2025

5  out of  5
rating by Deb Asen
"Outstanding service!"
We responded:
"Thank you, Deb, for your wonderful feedback! I'm glad you had a great experience with our service. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Sara k-e Sheets

March 4, 2025

5  out of  5
rating by Sara k-e Sheets
"Felicia was a pleasure to speak with regarding policy changes and every question was taken care of. Information sent quickly for new policy"
We responded:
"Thank you, Sara, for your wonderful feedback! I'm delighted to hear that Felicia was able to assist you effectively with your policy changes and questions. It's great to know that the information was sent promptly for your new policy. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Jill Boswell

February 20, 2025

5  out of  5
rating by Jill Boswell
"Chatted with Rachel on a policy review and was pleased. Made me feel valued as a customer."
We responded:
"Thank you, Jill, for sharing your experience! I'm happy to know that Rachel made you feel valued during your policy review. Our team is committed to providing exceptional service, and it's wonderful to see that reflected in your feedback. If you have any more questions or need assistance, please feel free to reach out."
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Blake Moore

February 19, 2025

5  out of  5
rating by Blake Moore
"I worked with Rachel to get coverage for my new truck. She was super helpful in getting me a rate that worked for me. She also was quick to describe all my coverages and what they were for when I asked about them. She landed me a great deductible and made getting coverage quick and easy!"
We responded:
"Thank you, Blake, for sharing your experience! I'm happy to hear that Rachel was able to assist you with your new coverage and find a rate that suited your needs. It's great to know she provided clear explanations and made the process smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Karrie

February 18, 2025

5  out of  5
rating by Karrie
"Felicia was very helpful with my updating my policy. She followed through on all matters that were discussed. She was very friendly and thorough when speaking to her. It was a pleasure working with her!"
We responded:
"Thank you so much, Karrie, for your feedback! It's wonderful to know that Felicia provided such helpful and friendly service while updating your policy. Should you have any more questions or require further assistance, don't hesitate to contact us. We're always here to assist!"
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Diana Rogers

February 11, 2025

5  out of  5
rating by Diana Rogers
"Nice and friendly and easy to work with very knowledgeable about the type of insurance I needed Thanks for all your help Rachel"
We responded:
"Thank you, Diana, for your kind words! I'm glad to hear that Rachel was able to assist you with your insurance needs. Your satisfaction is important to us, and we're here to help whenever you need it. Feel free to reach out anytime!"
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Riley Pingleton

February 8, 2025

5  out of  5
rating by Riley Pingleton
"I recently worked with Sharon Somerville to take care of a policy change. She was friendly, knowledgeable, and available to answer my questions. The process was extremely smooth and I'm glad I can depend on State Farm for all my insurance needs."
We responded:
"Thank you, Riley, for sharing your experience! I'm happy to hear that Sharon was able to assist you with your policy change. Her friendly and knowledgeable approach truly makes a difference. We're grateful for your trust in us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Phil Heffelmire

January 29, 2025

5  out of  5
rating by Phil Heffelmire
"Felt very welcome from the moment I walk through the door! What I really appreciated was they wanted to know me first and then if I had any concerns or questions about the insurance I have. The knowledge of Rod Miller I can’t say enough about that his knowledge of the products they is outstanding! He didn’t overlook or overwhelmed me. We had to separate meetings could not be more pleased with the outcome!"
We responded:
"Thank you, Phil, for sharing your experience! I'm glad you felt welcome right from the start. It's wonderful to know that Rod's expertise and approach made a positive impact. We appreciate your feedback and are here to assist with any further questions or needs you may have."
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Tenica Lillard

January 19, 2025

5  out of  5
rating by Tenica Lillard
"I was able to set up my car and renters insurance so easy. Also any questions I have had they were answered."
We responded:
"I'm glad to hear that setting up your insurance was easy, Tenica! It's wonderful that all your questions were answered promptly. If you need any further assistance or have more questions, feel free to reach out. We're here to help!"
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Ron Miller

January 17, 2025

5  out of  5
rating by Ron Miller
"I have been with State Farm for years and if there’s one thing I know, it’s that this company is like family to me. They have wonderful employees and staff that are second to none. Sharon and Rod have been such a blessing and they’re to me commended for their dedication to service and commitment to their customers. Please let everyone know that they are appreciated and loved very much by this customer. Thanks State Farm for always being there for me and my family."
We responded:
"Thank you, Ron, for your heartfelt review! I'm so happy to hear that you feel like part of the State Farm family. Sharon and Rod will be delighted to know how much their dedication means to you. Your appreciation truly motivates us to continue providing exceptional service. If you ever need anything, please don't hesitate to reach out. We're here for you and your family!"
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Paul Viall

January 17, 2025

5  out of  5
rating by Paul Viall
"I dealt with Rachel who was very helpful and knowledgeable about the different option and program. She did her very best to make sure we got the most out of the policy"
We responded:
"Thank you, Paul, for sharing your experience! I'm happy to know that Rachel was able to assist you effectively and provide you with the best options for your policy. Her dedication to ensuring you got the most out of your policy is truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Jerome De Los Ríos

January 15, 2025

5  out of  5
rating by Jerome De Los Ríos
"I explained what I needed, Rachel verified what I needed, and she promptly took care of it. It was really helpful with a constantly busy schedule! Thank you!"
We responded:
"Thank you, Jerome, for sharing your experience! I'm happy to hear that Rachel was able to assist you efficiently, especially with your busy schedule. Your feedback is greatly appreciated. If you have any more needs or questions, feel free to reach out to our office anytime."
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Lauren Wheetley

January 14, 2025

5  out of  5
rating by Lauren Wheetley
"They were so great to work with, and very quick to respond! Highly recommend!"
We responded:
"Thank you, Lauren, for your wonderful feedback! I'm glad you found our team great to work with and appreciated our quick responses. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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melinda pierce

December 18, 2024

5  out of  5
rating by melinda pierce
"Thanks for all the help getting the best discounts for the new driver in my family. It is much appreciated."
We responded:
"Thank you, Melinda! I'm glad we could assist in securing discounts for your new driver. Your appreciation means a lot to us. If you have any more questions, feel free to reach out anytime!"
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Gregory Bozarth

December 12, 2024

5  out of  5
rating by Gregory Bozarth
"Always quick and responsive."
We responded:
"Thank you, Gregory! I'm glad you found our service quick and responsive. We're committed to maintaining this level of service. Feel free to reach out for any other insurance needs!"
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Bethany Holmes

November 22, 2024

5  out of  5
rating by Bethany Holmes
"Rachel is on the ball! She took care of our changes quickly and smoothly. Answering our questions and giving suggestions. Definitely happy with State Farm, Drew Federau's office."
We responded:
"Bethany, thank you for your wonderful review! I'm glad Rachel could assist you so efficiently with your changes and provide helpful suggestions. We're happy to have you as a satisfied customer of our office. If you need anything else, feel free to reach out!"
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Candy Reed

October 22, 2024

5  out of  5
rating by Candy Reed
"I have been a State Farm customer for 50 years! They always stand up for their customers⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hey Candy, Wow, 50 years! We're so grateful for your loyalty and trust in us! It's wonderful to know that we've been able to stand up for you all these years. Thanks for the fantastic review! - Drew Federau - State Farm Insurance Agent, Westfield, IN"
Profile photo of Isaiah Comer

Isaiah Comer

October 15, 2024

5  out of  5
rating by Isaiah Comer
"Called to switch over my car insurance after a new purchase & the staff were very friendly and efficient — got me a great rate as well!"
We responded:
"Isaiah, thank you for sharing your experience! I'm glad our team could assist you efficiently and provide a friendly service. It's wonderful to know you got a great rate on your car insurance. If you have any further questions or need assistance in the future, feel free to reach out. - Drew Federau - State Farm Insurance Agent, Westfield, IN"
Profile photo of Angela Paige

Angela Paige

October 11, 2024

5  out of  5
rating by Angela Paige
"Drew couldn't have made bringing my auto policy back to State Farm after an unfortunate, unforseen event created a brief hiatus between myself and State Farm any easier. I no longer have to worry if I have the coverage I need now that I have both my home, and auto insurance with State Farm again. That's not even the best part, bringing my auto policy back is going to save me money, and who doesn't want to do that right?!"
We responded:
"Angela, I'm so glad to hear that bringing your auto policy back to State Farm was a smooth process for you. It's wonderful to know that you feel secure with both your home and auto insurance under our care. Saving money is always a plus, and we're happy to help you achieve that! If you have any further questions or need assistance, our office is here for you. - Drew Federau - State Farm Insurance Agent, Westfield, IN"
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Darrell Gardner

September 30, 2024

5  out of  5
rating by Darrell Gardner
"Ally has been amazing. I used Barry Turvy for years and once he passed i was assigned to Drews office and Ally has went above and beyond with everything I have needed done and is very prompt and so nice. I appreciate her kindness and professionalism so much. Today I needed a form completed and Ally and Sharon got right to work on it and got things taken care of. Thank you so much. I definitely recommend this office!!"
Profile photo of Destiny Taylor

Destiny Taylor

September 3, 2024

5  out of  5
rating by Destiny Taylor
"Ask for Felicia or Sharron to get the best help with your needs."
We responded:
"Destiny, thank you for your wonderful review! I'm happy to hear that Felicia and Sharron provided you with excellent assistance. We're grateful to have them on our team. If you need any further help, feel free to reach out anytime. - Drew Federau - State Farm Insurance Agent, Westfield, IN"
Profile photo of Katie Emrich

Katie Emrich

August 16, 2024

5  out of  5
rating by Katie Emrich
"Staff has been friendly and communicative through processing a claim and adding our new driver to our insurance policy with all of the discount offers. Communications have been thorough and timely. I appreciated the detailed explanation of costs and process. Thank you!"
We responded:
"Hey Katie, Thanks for the awesome review! I'm glad our team could help with your claim and adding your new driver. It's great to know you found our communication thorough and timely. We always aim to provide detailed explanations and make the process as smooth as possible. If you need anything else, feel free to reach out. - Drew Federau - State Farm Insurance Agent, Westfield, IN"
Profile photo of Savannah Kitchen

Savannah Kitchen

August 16, 2024

5  out of  5
rating by Savannah Kitchen
"Everyone in the office is so nice and very easy to work with! They are very flexible as well! I worked with Felicia this morning and she was so sweet and we made each other laugh lol. It was a very nice and easy flowing phone call!"
We responded:
"Hey Savannah, Thanks for the awesome review! I'm glad to hear you had a great experience with Felicia. It's wonderful that you found our team easy to work with and flexible. We always aim to make interactions pleasant and smooth. If you need anything else, feel free to reach out. - Drew Federau - State Farm Insurance Agent, Westfield, IN"
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jennifer byers

August 12, 2024

5  out of  5
rating by jennifer byers
"Very helpful. Respond quickly."
We responded:
"Hey Jennifer, Thanks a lot for the awesome review! I'm glad you found our team helpful and quick to respond. If you need anything else, we're here for you! - Drew Federau - State Farm Insurance Agent, Westfield, IN"
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Sully

June 21, 2024

5  out of  5
rating by Sully
"Great place and great people! Will recommend to many."
We responded:
"Sully, we're thrilled to hear you had a great experience at our office! We're grateful for your recommendation and look forward to assisting you further with all your insurance needs. Thank you for choosing us! - Drew Federau - State Farm Insurance Agent, Westfield, IN"