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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Charles

Katie Charles

July 15, 2026

5  out of  5
rating by Katie Charles
"Quick to help! Wonderful and pleasant! Thank you!"
We responded:
"Katie, thank you for the 5 stars! I'm happy to hear you found our service quick and pleasant. We're here to make things easy for you. Let us know if we can help with anything else!"
Profile photo of Whitney Struck

Whitney Struck

July 15, 2026

5  out of  5
rating by Whitney Struck
"Very responsive and quick to assist!"
We responded:
"Whitney, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive and quick to assist. We're always here to help if anything comes up."
Profile photo of Savannah Williams

Savannah Williams

July 13, 2026

5  out of  5
rating by Savannah Williams
"We absolutely love working with them! Amazing customer service and they make it incredibly easy to work with regarding our policies. Can’t beat the price either! Thanks so much you guys!"
We responded:
"Savannah, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying our customer service and finding our policy process easy. It's great to know you're satisfied with the pricing too. We appreciate your support!"
Profile photo of Sean Brady

Sean Brady

July 9, 2026

5  out of  5
rating by Sean Brady
"The team is fantastic and very responsive. I'm pleased that I switched."
We responded:
"Thank you, Sean! I'm happy to hear that you're pleased with your decision to switch and that our team's responsiveness has made a positive impression. We appreciate your support!"
Profile photo of Jakob Reynolds

Jakob Reynolds

July 7, 2026

5  out of  5
rating by Jakob Reynolds
"Rachel was very communicative and friendly with helping transfer my insurance around. It was super quick and painless. I love using this office!"
We responded:
"Hey, Jakob! Thank you for taking the time to share your experience! We're so happy Rachel made transferring your coverage quick and easy while keeping you informed every step of the way. It means a lot to hear you enjoy working with our office, and we truly appreciate your support. Feel free to call or stop by anytime you need us."
Profile photo of Wanda Wright

Wanda Wright

July 6, 2026

5  out of  5
rating by Wanda Wright
"Rachel was great! She answered all my questions and got things squared away."
We responded:
"Wanda, thank you for taking the time to leave us a review! I'm happy to hear that Rachel was able to assist you and address all your questions. We appreciate your support!"
Profile photo of Mark Schmucker

Mark Schmucker

June 17, 2026

5  out of  5
rating by Mark Schmucker
"Rachel was very helpful and made everything easy!"
We responded:
"Thank you, Mark! I'm glad to hear Rachel was able to make things easy for you. We appreciate your feedback and are here if you need anything else!"
Profile photo of Tim Frederick

Tim Frederick

June 11, 2026

5  out of  5
rating by Tim Frederick
"Very friendly service to discuss roadside assistance coverage. Thank you."
We responded:
"Thank you, Tim! I'm happy to hear you had a positive experience discussing roadside assistance coverage with us. We always aim to provide friendly and helpful service. Let us know if we can help with anything else!"
Profile photo of Ty Isenburg

Ty Isenburg

May 29, 2026

5  out of  5
rating by Ty Isenburg
"I spoke with Rachel today and she was really helpful and understanding. The team at Drew Federau always handle things with care!"
We responded:
"Thank you, Ty! I'm glad to hear Rachel was able to assist you and that you feel well taken care of by our team. We always aim to provide thoughtful service. Feel free to reach out if you need anything else!"
Profile photo of Shelly Hirschinger

Shelly Hirschinger

May 28, 2026

5  out of  5
rating by Shelly Hirschinger
"Rachel did a wonderful job of putting together a new car insurance and homeowners insurance quote for us. Basically, she was able to raise all of our coverages, but keep the payment pretty much the same. She was very patient as we asked all kinds of questions and she explained them very thoroughly. We absolutely have no complaints! Thank you so much Rachel. We really appreciate your help. Rachel is one of the reasons we stayed with State Farm!"
We responded:
"Thank you for taking the time to leave us a review, Shelly! I'm happy to hear that Rachel was able to assist you with your insurance needs while keeping your payments steady. It's great to know she made the process smooth and informative for you. We're grateful to have you with us. Feel free to reach out if you need anything else!"
Profile photo of NannySpiration (GLO-KIDZ)

NannySpiration (GLO-KIDZ)

May 26, 2026

5  out of  5
rating by NannySpiration (GLO-KIDZ)
"State farm is always amazing! If it's a quick question about my account or helping me during an accident I have been happy for over 10 years with this company!!!"
We responded:
"Thank you! I'm glad to hear you've been happy with our service for over a decade. Whether it's answering questions or assisting during an accident, we're here to help. We appreciate your support!"
Profile photo of Kati Minix

Kati Minix

May 8, 2026

5  out of  5
rating by Kati Minix
"Rachel was amazing and very helpful! State Farm has been great! By far the best insurance company I have used!"
We responded:
"Thank you for your review, Kati! I'm so happy to hear that Rachel was able to assist you effectively. It's wonderful to know that you consider us the best insurance company you've used. We’re here to help with anything else you might need!"
Profile photo of Alyssa Castellon

Alyssa Castellon

May 5, 2026

5  out of  5
rating by Alyssa Castellon
"Great communication, very helpful and patient service. excellent customer care"
We responded:
"Thank you, Alyssa! I'm happy to know you appreciated our communication and customer care. Your satisfaction is important to us, and we're always here to assist you with any insurance needs. Thanks for choosing us!"
Profile photo of Miracle Faller

Miracle Faller

April 8, 2026

5  out of  5
rating by Miracle Faller
"I have really enjoyed my service at State Farm. The price has been awesome, my fiancé and I have been able to save a lot of money because we went on the same plan. They have been very attentive and make sure I know what everything is and how to do things. Cody has been an awesome help in keeping our costs low and checking in on how our transition to State Farm went. Would recommend!!!"
We responded:
"Thank you, Miracle, for sharing your positive experience! I'm happy to hear that you and your fiancé are saving money and that Cody has been helpful in your transition. We’re committed to providing attentive service and ensuring you understand everything clearly. If you need anything else, feel free to reach out!"
Profile photo of Ashelee Perry

Ashelee Perry

April 1, 2026

5  out of  5
rating by Ashelee Perry
"Been with Drew Fed for 6 years and their customer service is unmatched 10/10 . Best insurance branch hands down ."
We responded:
"Thank you, Ashelee! I'm so happy to hear that you've had such a positive experience with our office over the past six years. Your kind words about our customer service mean a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Kathryn Smith

Kathryn Smith

March 30, 2026

5  out of  5
rating by Kathryn Smith
"Rachel from StateFarm got me all fixed up! Thank you!!"
We responded:
"Thank you, Kathryn! I'm happy to hear that Rachel was able to assist you so well. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Paula Mallory

Paula Mallory

March 17, 2026

5  out of  5
rating by Paula Mallory
"When I called - answered immediately, handled my question effectively! Great customer service by Rachel"
We responded:
"Thank you, Paula! I'm happy to hear that Rachel provided you with excellent customer service and addressed your question effectively. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Sue McNeely

Sue McNeely

March 7, 2026

5  out of  5
rating by Sue McNeely
"I was very pleased with Cody Brown. He was so he and has saved us a lot of money. He explained everything clearly to me."
We responded:
"Thank you, Sue! I'm happy to hear that Cody provided such excellent service and helped you save money. It's great to know he made everything clear for you. If you need anything else, feel free to reach out!"
Profile photo of Craig Herring

Craig Herring

February 6, 2026

5  out of  5
rating by Craig Herring
"The team help optimize my policies and were able to save me money without reducing coverage. Also were able to answer all my questions,"
We responded:
"Craig, thank you for your fantastic review! I'm glad to hear that our team was able to optimize your policies and save you money while maintaining your coverage. It's great to know we could answer all your questions. If you need anything else, feel free to reach out anytime!"
Profile photo of Rachel G

Rachel G

February 6, 2026

5  out of  5
rating by Rachel G
"Rachel M was very helpful and great to work with. I appreciate it."
We responded:
"Thank you, Rachel G! I'm happy to hear that Rachel M was helpful and made your experience a positive one. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Cathy Wagner

Cathy Wagner

February 5, 2026

5  out of  5
rating by Cathy Wagner
"Rachel at State Farm was awesome! She was so incredibly helpful and patient. She helped us with a review of our car insurance and homeowners insurance…and saved us money on both!!🤗 Thank you again so much, Rachel!"
We responded:
"Cathy, thank you for your wonderful feedback! I'm happy to hear that Rachel was able to assist you with your insurance needs and help you save money. We appreciate your trust in us and are always here to help with any questions or future needs. Let us know if there's anything else we can do for you!"
Profile photo of Robert Mendoza

Robert Mendoza

January 30, 2026

5  out of  5
rating by Robert Mendoza
"After a frustrating time on the phone with automated services.

Rachel and the team were able to connect/help with claim and expedite the process!

Thankful for their support."
We responded:
"Robert, thank you for sharing your experience! I'm happy to hear that Rachel and the team were able to assist you with your claim and make the process smoother. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Cameron Shafer

Cameron Shafer

November 11, 2025

5  out of  5
rating by Cameron Shafer
"Rachel Maxey is fantastic! Very quick to respond to questions/requests and always a pleasure to work with. Thank you!"
We responded:
"Thank you for your review, Cameron! I'm happy to hear that Rachel has been quick to respond and a pleasure to work with. We appreciate your feedback and are here for any future questions or needs you may have. Thanks for choosing us!"
Profile photo of Ruby Burris

Ruby Burris

October 15, 2025

5  out of  5
rating by Ruby Burris
"Every person I’ve talked to has been so helpful and encouraging! It’s nice to want to talk to your insurance carrier. Definitely go with Stare Farm and especially this location!"
We responded:
"Ruby, thank you for your wonderful feedback! I'm happy to hear that our team has been helpful and encouraging. We strive to make every interaction a positive one. Let us know if there's anything else we can assist you with!"
Profile photo of Shawanda Hunter

Shawanda Hunter

October 10, 2025

5  out of  5
rating by Shawanda Hunter
"Drew's and staff are like family. They care about their customers. I am honored to be apart of the family."
We responded:
"Thank you, Shawanada! I'm so happy to hear that you feel like part of our family. We truly care about our customers and are grateful to have you with us. If there's anything else you need, just let us know!"